Privacy Policy

1. Introduction

This Privacy Policy explains how Boneyard Groomers collects, uses, and protects your personal data when you use our services or visit our website.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect the following information when you contact us or book an appointment:

• Your name

• Phone number

• Email address

• Your dog’s name and relevant grooming information

• Appointment history

• Any information you provide regarding your dog’s health or behaviour

3. How We Use Your Information

We use your data to:

• Manage bookings and appointments

• Contact you regarding your appointment

• Provide grooming services safely and effectively

• Maintain internal records

• Respond to enquiries

We will only use your data for legitimate business purposes

4. Data Sharing

We do not sell, rent, or trade your personal data.

Your information may only be shared:

• If required by law

• With service providers (e.g. payment processors) where necessary to complete a booking

5. Data Storage & Security

Your data is stored securely and we take reasonable steps to protect it from unauthorised access, loss, or misuse.

We only keep your information for as long as necessary to provide our services and meet legal obligations.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing of your data

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use basic cookies to improve user experience.

You can choose to disable cookies through your browser settings.

8. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Boneyard Groomers

📞 07305016915

📧 info@boneyardgroomers.co.uk

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.